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Medisoft Mobile
If Client’s Server:   Get port range from the internet service provider for tcp and upd ports for both incoming and outgoing . Port range 45000-50000 needs to be opened from the ..
SFTP Setup for Claims Automatic Upload to Clearing House
1. Make sure the file path under "Transfer EMC file to"  in IMS is set to the correct folder.  2. Download the installer on the server.  3. Run it as administrat..
Removing the Not Secure message when opening Medisoft in Mac
1. When opening the cloud site for medisoft (mediserver.1stchoiceit.com) and it gives a message in red at the upper left part of the browser, close the site.  2. Remove the cache, cookies ..
IMS Server Install
1. Get the installer in varporta.suitemed.com and log in. Select FTP on the buttons at the top.  2. Select Install Kits.  3. Select the first one that has NEW on it. Download t..
Medisoft Letter Template Creation (Final Draft)
1 Click Activities and select Final Draft.  2. It will open the final draft screen with basic letter formatting options on top.  3. You can remove the text here as it's just a ..
How to change hardcoded text in loops
Every after medisoft update, the text that will appear in loops will go back to the original one, the hardcoded one. Clients may want to change the hardcoded text to something else. Just like in this ..
Removing "This app has been blocked by your system administrator" pop up
When trying to send claims and you see this message, "This app has been blocked by your system administrator," do the following steps.  1. Go to this path in the server.&nbs..
How to enable remotescan in a particular IMS user
If all the setup up is done for the scanner including the remotescan server application in the computer as well as selecting the right scanner in the remotescan tray, but still the scanner won't w..
Error in scanning: Scanner could not allocate required memory
When you are trying to scan in IMS and it gives you a message about needing to allocate more memory, check the disk space in the server and remove the unnecessary files especially old backups. You can..
How to add another provider column in the Office Hours
1. To add another provider column, go to List menu at the top then select Provider List. 2. It will open the small provider ilst window where in you can click on the New button below to add the..

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