SuiteMed IMS

How to check the Audit Log   Go to Utilities and click Audit Log     You can only see the Audit log 30 days but beyond 30 days you cannot retrieve it anymore Chang..

How to check eprescription tracking   Go to Activities and click ePrescription Tracking     Change the status to All and click Retrieve     ..

How to check email/text tracking in IMS   Go to Utilities and select the Text/Email tracking     Select the status to All and change the From Date: and To Date: ..

How to edit a visit note in IMS   Go to visit note     Search the patient   Select the patient and click edit     ..

1. If a user is going on break or lunch and does not want to completely log off the IMS, she/he can lock her current IMS session by clickin on Action and select Lock Session.  2. Once you ..

1. If one user is already logged in to the IMS and then another user came in to login to her account, the current user does not need to log off for the other user to login. You can simply click on Act..

1. Open the Drug Update icon on the desktop in the IMS server, the one that has arrow up and down icon. 2. It will open the drug updater. Click on Start below.  3. The update will t..

When you need to reboot the sybase service, you can always Stop it and then Start again. Follow the steps below. 1. Log on to IMS server. You will see the Sybase icon on the desktop.  2..

How to check the prescription if the prescription is already sent   Go to Activities and click the eprescription tracking   Inside you can see the status is the drug is alrea..

How to unlock IMS user   Go to setup and click security     Select the user you want to unlock and click set log id/password     Unchecked the ..