Medisoft
Medisoft error:
When attempting to print claims in Medisoft you get the following error:
"There are no claims to be printed using the filters specified"
Solutions:
This Medisoft ..
-To register your Medisoft, open Medisoft and click on "Help", then "Register Program" to see the following dialogue box
-Then, Click Register
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Problem:
A patient's account total or balance shows an incorrect total of charges, adjustments, and payments OR the totals do not properly reflect the information in the transaction screen.
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Step 1: Go to the file menu.
Step 2: Open it up by clicking on it, and go down here to the security setup.
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When sending claims and you get this message error, follow the following steps. The steps are the same as with the file path error. Close all these windows first and proceed.
Go to Activities t..
Click the dropdown arrow on the selected diagnosis that shows red.
Select and ICD-9 that has an equivalent ICD-10 on the dropdown list.
Once selected, the red diagnosis code will disap..
When a client calls saying that they can’t open medisoft and getting a message that says “Your computer can’t connect to remote computer”, follow these steps below.
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Port Not Found
When sending claims to medicare and you will get a message saying port not found, follow these steps.
Open Activities >> Revenue Management
Click Con..
Go to File >> Security Setup
Select the user and click Edit
Uncheck the Inactive box and you should be good now. The user can now log back in.
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When this error occured upon logging in to medisoft, just click OK and reboot the computer. Try logging in and it should work now.
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